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Shipping & Returns Policy

All orders are processed within 30 days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We are just starting up and in the middle of producing our founders march.​​

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Simple Flat Rate Shipping

We offer $6.80 flat rate shipping to the US. â€‹â€‹â€‹

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In-Studio Pickup

You can skip the shipping fees with free local pickup at the Open Space. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up with a notification email!  Please drop by during Class hours with advanced notice! â€‹â€‹â€‹

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Damages

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@openspace.dance with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution with our shipping vendor or through other available options!

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Return and Refund Policy

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items].

 

If you have any further questions, please don't hesitate to contact us at hello@openspace.dance

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